Why choose NorthGene?
Reliability
Our Court Approved relationship testing is carried out at the LGC Ltd labs in Middlesex. LGC has been conducting paternity and relationship tests since 1989 and uses the most accurate genetic testing procedures available.
The LGC paternity laboratory is accredited by the Ministry of Justice as a body that may carry out parentage tests directed by the civil courts in England and Wales under section 20 of the Family Law Reform Act 1969. Furthermore both NorthGene and LGC comply with the UK Department of Health’s published Voluntary Code of Practice and Guidance on Genetic Paternity Testing Services. Our Director, Professor Sir John Burn, was part to the team who drew up this code of practice during his time as a member of the Human Genetics Commission.
High Standards of Practice
The Institute of Human Genetics in Newcastle upon Tyne is one of the UK’s leading centres for genetic research and diagnosis. The laboratory teams behind our work are UKAS accredited to the quality standard BS EN ISO 17025, ensuring quality from an initial enquiry through to the reporting of results. Testing is carried out in the UK in purpose built laboratories and is performed by fully qualified scientific staff.
Speed
At NorthGene we understand that undergoing a relationship test can be a very stressful time for everyone involved. So we ensure that our clients do not have to wait any longer than necessary for their results.
Confidentiality
We are aware of the sensitive nature of relationship testing and therefore place confidentiality as one of our main priorities. NorthGene is an integral part of the Institute of Human Genetics in Newcastle upon Tyne, which includes one of the country’s leading NHS Genetics Centres. All of NorthGene’s data management is supported by our NHS system agreements.
Customer Care
At NorthGene we understand that undergoing a relationship test can have huge emotional effects on those involved and that is why our friendly and professional Customer Advisers are here to offer you confidential help and support throughout the entire process. All members of staff are fully trained and experienced in dealing with the sensitive issues that can arise when a family undergoes relationship testing.
You can contact us between 8.00am and 5.00pm Monday to Friday on 0844 800 6951.
